Issues with Checkout Process

Incident Report for Tabby

Resolved

Dear Clients,

We are pleased to inform you that the checkout process issue reported in UAE has been fully resolved.
Service has been stable since 21:30 UTC, and we have confirmed that the system is functioning as expected.

Thank you for your patience and trust. If you experience any further issues, please do not hesitate to contact our support team.
Posted Feb 10, 2026 - 22:50 UTC

Monitoring

Dear Clients,
We have implemented a fix for the issues affecting our checkout process in UAE, and the service has been restored as of 21:30 UTC.

We are currently monitoring the system to ensure stability and full functionality.
Thank you for your continued understanding. We will provide any necessary updates if further action is required.
Posted Feb 10, 2026 - 21:43 UTC

Identified

Dear Clients,

We have identified the cause of the issues affecting our checkout process in UAE. These issues started at 21:00 UTC and are currently being addressed.

Our team is working diligently to implement a solution and restore full service.
Thank you for your patience during this time.
Posted Feb 10, 2026 - 21:29 UTC
This incident affected: Checkout and Payment Management API.