External Webhook Delivery Degradation (Cloudflare Global Outage)

Incident Report for Tabby

Resolved

We have identified that a global Cloudflare outage(https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) caused intermittent failures and delays in webhook delivery to merchants since 11:48 UTC to 14:57 UTC.
As a result, some payment webhooks may not have been delivered and your orders may not have been processed automatically.
Recommended action for merchants:
Please log in to your Merchant Dashboard and review recent payments to ensure all transactions have been processed successfully.

Posted Nov 18, 2025 - 15:25 UTC

This incident affected: Merchant Portal and Merchant Reports.