Issues with Checkout Process

Incident Report for Tabby

Resolved

This incident has been resolved.

Posted Feb 05, 2026 - 18:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 05, 2026 - 18:38 UTC

Investigating

Dear Clients,

We are currently investigating reports of issues with our checkout process, in all countries starting from 18:25 UTC.During this period, customers may experience difficulties completing their purchases.

Our team is actively working to identify the root cause and resolve the issue as quickly as possible.
Thank you for your understanding and patience. We will provide an update by 18:40 UTC.

Posted Feb 05, 2026 - 18:32 UTC

This incident affected: Checkout and Payment Management API.