Issues with Checkout Process

Incident Report for Tabby

Resolved

Dear Clients,

We are pleased to inform you that the checkout process issue reported in UAE has been fully resolved.
Service has been stable since 15:15 UTC, and we have confirmed that the system is functioning as expected.

Thank you for your patience and trust. If you experience any further issues, please do not hesitate to contact our support team.

Posted May 15, 2026 - 15:25 UTC

Investigating

Dear Clients,

We are currently investigating reports of issues with our checkout process, in UAE starting from 2026-05-15 14:56:00 UTC.During this period, customers may experience difficulties completing their purchases.

Our team is actively working to identify the root cause and resolve the issue as quickly as possible.
Thank you for your understanding and patience. We will provide an update by 2026-05-15 15:17:50 UTC.

Posted May 15, 2026 - 15:03 UTC

This incident affected: Checkout.