Issues with Checkout Process

Incident Report for Tabby

Resolved

This incident has been resolved.

Posted Apr 14, 2026 - 15:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 14, 2026 - 15:00 UTC

Identified

Dear Clients,

We are currently investigating reports of issues with our checkout process, in SAU starting from 14:40 UTC.During this period, customers may experience difficulties completing their purchases.

Our team is actively working to identify the root cause and resolve the issue as quickly as possible.
Thank you for your understanding and patience. We will provide an update ASAP.

Posted Apr 14, 2026 - 14:58 UTC

This incident affected: Checkout.