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Action required for merchants processing payments in Saudi Arabia Mar 23, 2026 10:00-22:00 UTC

Tabby is introducing an update to how transactions in Saudi Arabia are processed.

If your integration processes Tabby payments in KSA, you may need to update certain technical configurations before 23 March 2026 to ensure payments continue processing normally.
No downtime is planned for this change.
Businesses operating only in the UAE or Kuwait are not affected.

Action required
Verify whether your systems enforce IP allowlisting, redirect URL domain validation, or fixed API base URLs, and update them if necessary to ensure your integration continues processing Tabby payments in Saudi Arabia (KSA) after 20 March 2026.

If required updates are not implemented by this date, some integrations may experience:
- Failed webhook delivery
- Customers unable to open checkout pages
- Missing KSA data for certain API endpoints

Please check whether your systems enforce any of the following:
- Webhook IP allowlisting
- Redirect URL domain validation
- Fixed API base URLs

1. Webhook IP allowlisting
If your system restricts incoming webhooks by IP address, add the following IPs used for KSA payment and dispute webhooks: 34.166.128.182, 34.166.170.3, 34.166.249.7.

Existing webhook IPs remain unchanged:
34.166.36.90, 34.166.35.211, 34.166.34.222, 34.166.37.207, 34.93.76.191.

2. Redirect domain validation
If your backend or mobile applications validate redirect domains, ensure the following domains are accepted:
https://checkout.tabby.sa
https://api.tabby.sa
After the change, KSA checkout links will be issued under these domains.

3. API routing (if applicable)
Some endpoints serving Saudi Arabia traffic will be available under:
https://api.tabby.sa

This applies specifically to:
- Disputes API:
KSA disputes: https://api.tabby.sa
UAE/Kuwait disputes: https://api.tabby.ai
- Payments API (retrieving all payments, not by payment id):
KSA payments: https://api.tabby.sa/api/v2/payments
UAE/Kuwait payments: https://api.tabby.ai/api/v2/payments

All other APIs continue to operate normally through:
https://api.tabby.ai

Posted on Mar 09, 2026 - 10:33 UTC
Mar 10, 2026

No incidents reported today.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026
Resolved - Dear Clients,

The payment processing issue reported in KSA has been resolved. Normal service resumed at 13:30 UTC.

We thank you for your patience and cooperation. Should you encounter any further issues, feel free to reach out to our support team.

Feb 24, 13:44 UTC
Identified - Dear Clients,

The issue affecting payment processing in KSA has been identified. The disruptions began at 13:20 UTC.

We are working on a fix and will restore normal service as soon as possible.
Thank you for your patience.

Feb 24, 13:43 UTC