Resolved -
The Checkout issues are fully resolved. The service has been stable since 03:35 UTC, and we have confirmed that the system is functioning as expected. Our apologies for the inconvenience.
Jul 7, 03:49 UTC
Monitoring -
All systems have recovered, and we are continuing to monitor performance.
Jul 7, 03:31 UTC
Identified -
Dear Clients,
We are currently experiencing issues with the checkout and payment process, in all countries, starting from 2026-07-07 03:10:00 UTC. During this period, customers may experience difficulties completing their purchases.
Our team is actively working on recovery, and we will keep you updated as soon as the situation is resolved.
Jul 7, 03:16 UTC
Resolved -
The incident has been resolved. We apologize for any inconvenience or concern this may have caused.
Jul 1, 14:40 UTC
Monitoring -
The fix has been implemented. And issue resolved from 2026-07-01 14:27:23 UTC. We are monitoring the situation
Jul 1, 14:34 UTC
Identified -
Our team is actively working to resolve the issue as quickly as possible. Thank you for your understanding and patience. We will provide an update by 2026-07-01 14:45:23 UTC.
Jul 1, 14:25 UTC
Investigating -
Dear Clients,
We are currently investigating reports of issues with our checkout process, in KSA starting from 2026-07-01 13:47:00 UTC. During this period, customers may experience difficulties completing their purchases.
Our team is actively working to identify the root cause and resolve the issue as quickly as possible. Thank you for your understanding and patience. We will provide an update by 2026-07-01 14:05:23 UTC.
Jul 1, 13:51 UTC