Completed -
The scheduled maintenance has been completed.
Jun 12, 03:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 03:00 UTC
Scheduled -
Dear Clients,
Scheduled database maintenance is planned to begin on June 12 at 03:00 UTC and is expected to last up to 15 minutes. During this window, Checkout and Payment services in the UAE and Kuwait may be unavailable or have limited functionality for a few minutes.
We recommend keeping Tabby enabled, as the service will recover automatically once the maintenance is completed. Alternatively, you may temporarily disable Tabby during the maintenance window and re-enable it once the work is finished.
Thank you for your understanding.
Jun 8, 09:49 UTC
Resolved -
This incident has been resolved.
Jun 10, 12:32 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 10, 11:50 UTC
Investigating -
Dear Clients,
We are currently investigating reports of issues with our checkout process, in SAU starting from 11:30 UTC.During this period, customers may experience difficulties completing their purchases.
Our team is actively working to identify the root cause and resolve the issue as quickly as possible. Thank you for your understanding and patience. We will provide an update asap.
Jun 10, 11:43 UTC