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This page offers API service issues alerts, and incident history reports for Tabby services

Checkout Operational
Payment Management API Operational
Customer Portal Operational
Merchant Portal Operational
Merchant Reports Operational
Merchant Application Operational
Customer Mobile App Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance Feb 17, 2026 00:00-00:45 UTC

Dear Partners,

Please be advised of a scheduled maintenance window on February 17, 2026, from 00:00 to 00:45 (UTC).

Google Cloud will perform scheduled maintenance on production infrastructure. During this window, temporary interruptions of Tabby services and public APIs of up to 30 minutes may occur.

Action required: None.
Services will recover automatically once the maintenance is completed. Tabby may be temporarily disabled on your side during this window if required by internal procedures.
Posted on Feb 06, 2026 - 12:51 UTC
Feb 8, 2026

No incidents reported today.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Issues with Checkout Process
Resolved - This incident has been resolved.
Feb 5, 18:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 5, 18:38 UTC
Investigating - Dear Clients,

We are currently investigating reports of issues with our checkout process, in all countries starting from 18:25 UTC.During this period, customers may experience difficulties completing their purchases.

Our team is actively working to identify the root cause and resolve the issue as quickly as possible.
Thank you for your understanding and patience. We will provide an update by 18:40 UTC.
Feb 5, 18:32 UTC
Issues with Checkout Process
Resolved - This incident has been resolved.
Feb 5, 18:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 5, 18:19 UTC
Update - We are continuing to investigate this issue.
Feb 5, 18:18 UTC
Update - We are continuing to investigate this issue.
Feb 5, 18:17 UTC
Investigating - Dear Clients,

We are currently investigating reports of issues with our checkout process, starting from 06:07 UTC.During this period, customers may experience difficulties completing their purchases.

Our team is actively working to identify the root cause and resolve the issue as quickly as possible.
Thank you for your understanding and patience.
Feb 5, 18:15 UTC
Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
Issues with Checkout Process
Resolved - We are pleased to inform you that the issue reported has been fully resolved.
Jan 31, 01:02 UTC
Update - We are continuing to monitor for any further issues.
Jan 31, 01:02 UTC
Monitoring - Dear Clients,

We are pleased to inform you that the previously reported checkout issue has been resolved.

Please note that this incident was related to maintenance at our third-party provider, Noon (https://status.noonpayments.com/)ю

Maintenance activity expected from 23:00 Hrs. UTC, 30 January 2026 to 04:00 Hrs. UTC, 31 January 2026.

During the maintenance window, customers may experience intermittent transaction failures.

Our teams are actively monitoring the situation.
Thank you for your understanding. We will provide any necessary updates if further action is required.
Jan 31, 00:07 UTC
Investigating - Dear Clients,

We are currently investigating reports of issues with our checkout process, in KSA from 23:01 UTC.
During this period, customers may experience difficulties completing their purchases.

Our team is actively working to identify the root cause and resolve the issue as quickly as possible.
Thank you for your understanding and patience. We will keep you informed.
Jan 30, 23:30 UTC
Jan 30, 2026
Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026
Issues with Checkout Process in KSA
Resolved - Dear Clients,

The checkout issue in KSA reported at 10:00 UTC has been fixed and fully resolved. The service has been stable since 10:15 UTC, and we’ve confirmed the system is operating normally.

Thank you for your patience and trust.
Jan 26, 10:40 UTC
Jan 25, 2026

No incidents reported.

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