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This page offers API service issues alerts, and incident history reports for Tabby services

Checkout Operational
Payment Management API Operational
Customer Portal Operational
Merchant Portal Operational
Merchant Reports Operational
Merchant Application Operational
Customer Mobile App Operational
Main website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Jul 30, 2026

Checkout issues
Resolved - Hello,
On 30 July 2026, between 12:50 and 13:05 (UAE time), some customers in the UAE and Kuwait may have experienced issues completing checkout with BNPL and Tabby Card.
The issue has been resolved and checkout is operating normally. We apologize for any inconvenience.
Jul 30, 09:00 UTC

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

Payment Issue Due to MPGS Outage (KSA)
Resolved - Between 20:10 and 22:35 SAU time, the MPGS service experienced an issue affecting the KSA cluster only, which caused some customers to be unable to complete installment or down payment transactions.
Although payments were rejected on our side during this period, funds may still appear as deducted from the customer's account.
At this time, the issue on MPSG's end has been resolved.
Jul 22, 17:10 UTC

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

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